SlotCatalog FAQ — All Your Questions Answered

The SlotCatalog welcome bonus is exclusively for new members — get up to 100% on your first deposit.

Step-by-step process:

• On the registration page Go there and create an account using your mobile number
• Verify the OTP to complete your registration
• First Time Minimum ৳300 Make a deposit
• The bonus will be credited to your balance automatically as soon as the deposit is complete

Key Terms:

• To claim your bonus, you must register Within 72 hours A first deposit is required
• Bonus rollover requirement: total bonus amount × 5x Withdrawal available after wagering
• Rollover must be completed within 30 days

Full Terms & Conditions Terms and Conditions page available.

SlotCatalog has two popular daily programs available to regular members.

Daily check-in bonus:

• Check-in points are added automatically each time you log in daily
• Log in 7 days in a row to earn a special weekly reward
• Use check-in points to redeem bonuses and free bets from the rewards store

How to get free spins:

• Free spins are credited when you place a set amount of bets on specific slots games each week
• Top players in weekly tournaments receive free spins
• Free spins can also be earned by using special promo codes

For regular SlotCatalog members, withdrawals No processing charges Not charged. However, the payment gateway (bKash/Nagad) may deduct its own transfer fee.

Withdrawal Limits:

• Minimum: ৳300 per request
• Daily maximum (Bronze/Silver): ৳50,000
• Daily maximum (Gold): ৳1,00,000
• Daily maximum (Platinum): Custom limits — speak with your account manager

Processing time:

• BKash / Nagad / Rocket: 8–15 minutes
• Bank transfer: 1–3 business days
• Withdrawals may be held if KYC verification is incomplete

You must meet the rollover requirement before withdrawing your bonus balance.

With Two-Factor Authentication (2FA) enabled, no one can log into your account without your approval — even if they know your password.

Steps to enable:

• Log in to your account and tap the profile icon in the top-right corner
• Settings → Security Go to section
• Find the "Two-Step Verification" option "Activate" Click the button
• A verification OTP will be sent to your registered mobile number — use it to confirm
• From this point on, an OTP will be required to log in from any new device

To change your number, you'll need to verify your identity with support first.

SlotCatalog is not a separate app — it's a fully optimized web platform built for mobile browsers. If you're experiencing issues, follow the steps below.

Common issues and solutions:

• Page not loading: Close and reopen your browser. Use Chrome or Samsung Internet.
• Showing an old version: Browser Cache & Cookies Clear your data (Settings → Privacy → Clear browsing data)
• Slow performance or freezing: Close other browser tabs and check your internet connection
• Home screen shortcut is outdated: Delete the old shortcut and add a fresh one via "Add to Home Screen"

Reinstall the PWA (home screen app) from scratch:

• On Chrome slotcatalog.ws Open
• Tap the three dots in the top-right corner
• "Add to Home screen" or "Add to Home Screen" Choose

If the issue persists, contact support with your device name and browser version.

Typically via bKash or Nagad deposit Within 1–5 minutes It will be credited to your balance. In some cases, network issues may cause a slight delay.

Check these first:

• Check your bKash/Nagad app to confirm whether the transaction was successful — Transaction ID Please Note
• Check your payment history on SlotCatalog (Account → Wallet → History)
• Refresh the page and wait 10 minutes

If it still doesn't show up, contact support:

• Transaction ID or reference number
• Deposit Amount & Timing
• Which number you made the payment from

Support will resolve your issue within 24 hours.